Refund Policy

We want you to be happy with Becca. This policy explains refunds and cancellations.

Subscriptions

• You can cancel any time. After cancelling, you keep access until the end of your current paid month, we don't cut you off early.
• We generally don't refund the current month once it has started, since you keep access for that period.
• New subscribers: if Becca isn't right for you, contact us within 7 days of your first payment and we'll review a refund of that first month.
• Renewal payments aren't refundable once a new month begins, but you can stop renewing at any time.

The Becca Box (coming soon)

The Becca Box is not yet on sale, and the waitlist takes no payment. Clear hardware refund and return terms will be published here before the first Box is sold.

How to request a refund

Email hello@meetbecca.com with your name, the email on your Becca account, and the reason. We'll respond within a few business days.

How refunds are paid

Approved refunds are processed through Paystack to your original payment method. Your bank may take several business days to reflect it.

During this early period

We'll always try to be fair. If something goes wrong on our side, talk to us, we'd rather make it right than lose your trust.

Contact

Refund questions? Email hello@meetbecca.com.